AI Receptionist • Onboarding

Business

Basic info used across calls, SMS, and emails.

Business Name

Main Phone (E.164)

Street Address

Website

Agent Name (AI)

Owner Name

Owner Email

Owner Phone

Hours

Weekly schedule; we’ll format the rest for you.

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Timezone New York (Eastern) Chicago (Central) Denver (Mountain) Phoenix (Arizona) Los Angeles (Pacific) Anchorage (Alaska) Honolulu (Hawaii)

Services

Add, remove, and reorder key services with pricing and duration.
Tip: include only your most popular service types (5–8 items) so the AI can answer pricing & timing more accurately — not the full menu.

+ Add Service

Policies

Shown in SMS replies and used by the agent for FAQs.

Walk-ins

Payment

Cancellation

Kids

Group

Gift cards

Sanitation

Wi-Fi

Accessibility

Parking

Links

Used in SMS (booking/menu/directions). You can paste plain domains or paths; we’ll add https:// automatically.

Booking URL

Menu URL

Maps URL

Directions URL

Human Handoff

If a caller asks for a human, we’ll forward the call here.

Handoff Phone (E.164)

FAQ

Common Q/A pairs the agent can answer instantly.

+ Add FAQ

SMS

Sends 1 text that includes your booking, menu, and directions links from the Links section. Write only the short intro line here.

Intro (max 160 characters)

0/160

Promotions

Optional promos read on calls and included in SMS.

+ Add Promotion

Holidays / Special Hours

Specific dates for closures or modified hours.

+ Add Holiday

We’ll use this information to configure your AI Receptionist so it can answer hours, prices, booking, directions, policies, promotions, and more.